01Donations
Donations made to Hare Krishna Movement Visakhapatnam are voluntary contributions to charitable and religious causes and are generally non-refundable once processed.
02Erroneous or Duplicate Transactions
If a donation was made in error — such as a duplicate payment, an incorrect amount due to a technical issue, or an unauthorised transaction — please write to us at social@hkmvizag.org within 7 days of the transaction with your payment reference number. Genuine cases will be reviewed and, where approved, refunded to the original payment method within 7–10 working days.
0380G Receipt Implications
If an 80G tax-exemption receipt has already been issued for a donation, a refund may not be possible, as issued receipts are reported to tax authorities. Please verify donation details carefully before completing payment.
04Event Registrations
Where a paid event or program is cancelled by the temple, registered participants will be offered a full refund or the option to transfer their registration to a future event. Participant-initiated cancellations are handled per the specific event's terms communicated at registration.
05Failed Transactions
If your payment was debited but the donation/registration was not confirmed, the amount is typically auto-reversed by your bank within 5–7 working days. If it is not, contact us with the transaction reference and we will assist in tracing it with our payment gateway.
06How to Request a Refund
Email social@hkmvizag.org with: your full name, date of transaction, amount, payment reference/UTR number, and reason for the request. We aim to respond within 3 working days.